INSURANCE AI PLATFORM

Your Smartest Adjuster
Never Clocks Out.

Machine intelligence that reads policy documents in seconds, triages claims before adjusters wake up, and answers policyholder questions at 2 a.m. — without a single hold queue.

UNDERWRITE CHAT
POLICY #WH-2024-88341

I have water damage in my kitchen from a burst pipe. Am I covered under my homeowners policy?

02:14 · POLICYHOLDER
AI

Yes — your HO-3 policy (Policy #WH-2024-88341) covers sudden and accidental water damage from burst pipes under Section I, Coverage A. Your dwelling limit is $420,000 with a $1,500 deductible. This event qualifies for coverage.

02:14 · UNDERWRITE
AI

I've opened FNOL #2026-02-4471. An adjuster will contact you within 4 business hours. Do you need emergency mitigation services dispatched tonight?

✓ FNOL #2026-02-4471 FILED · TRIAGE: 4.2s
02:14 · UNDERWRITE
AI
Ask about your policy...
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AVG TRIAGE TIME4.2sFNOL ACCURACY99.3%POLICIES PROCESSED TODAY14,882POLICYHOLDER CSAT91%RESPONSE LATENCY0.8sCLAIMS TOUCHLESS90%MANUAL TASKS REDUCED80%UPTIME SLA99.98%ENDORSEMENTS READ TODAY3,201LOSS RUNS PARSED9,447LIVE SESSIONS2,114DATA POINTS EXTRACTED/DOC500+AVG TRIAGE TIME4.2sFNOL ACCURACY99.3%POLICIES PROCESSED TODAY14,882POLICYHOLDER CSAT91%RESPONSE LATENCY0.8sCLAIMS TOUCHLESS90%MANUAL TASKS REDUCED80%UPTIME SLA99.98%ENDORSEMENTS READ TODAY3,201LOSS RUNS PARSED9,447LIVE SESSIONS2,114DATA POINTS EXTRACTED/DOC500+
FNOL TRIAGE
4.2s

Average Claim Triage Time

Average Claim Triage Time

From FNOL submission to structured triage decision — Underwrite reads the submission, cross-references the active policy, scores severity, and routes to the correct adjuster queue in under five seconds. Processes that used to take 15–20 minutes of examiner time, every single intake.

vs. industry avg 15–20 min per FNOLRust-native NLP pipeline500+ insurance-specific data points extracted per document
24/7 POLICYHOLDER AI
91%

Policyholder Satisfaction — Zero Human Touchpoints

Policyholder Satisfaction — Zero Human Touchpoints

When policyholders reach Underwrite at 2 a.m. about a burst pipe, they get policy-specific coverage limits, their deductible, and a filed FNOL number — not a hold queue. 91% CSAT without a single human agent in the loop.

24/7 omnichannelPicks up mid-conversation on mobileEscalates to adjuster only when severity score exceeds threshold
DOCUMENT INTELLIGENCE
80%

Reduction in Manual Data Entry

Reduction in Manual Data Entry

Underwriters navigate up to 70 guidance documents — some 600 pages — to answer a single underwriting question. Underwrite ingests MRCs, SOVs, loss runs, and endorsements in any format, normalizes them to insurance-specific JSON schemas, and surfaces the answer in under 0.2 seconds.

Supports PDF, ACORD forms, spreadsheets, scanned docsFine-tuned on insurance corpusSOV parsing in <0.2s
UNDERWRITING AUTOMATION
12.4min

Standard Policy Decision — Down from 3–5 Days

Standard Policy Decision — Down from 3–5 Days

AI has compressed the average underwriting decision timeline from three to five days to 12.4 minutes for standard policies, while maintaining a 99.3% accuracy rate in autonomous risk scoring. Underwrite's ensemble of fine-tuned models classifies, extracts, and scores without waiting for a human to open their inbox.

99.3% risk scoring accuracy20× faster workflowsIntegrates with core policy admin systems via REST API
AVG TRIAGE TIME4.2sFNOL ACCURACY99.3%POLICIES PROCESSED TODAY14,882POLICYHOLDER CSAT91%RESPONSE LATENCY0.8sCLAIMS TOUCHLESS90%MANUAL TASKS REDUCED80%UPTIME SLA99.98%ENDORSEMENTS READ TODAY3,201LOSS RUNS PARSED9,447LIVE SESSIONS2,114DATA POINTS EXTRACTED/DOC500+AVG TRIAGE TIME4.2sFNOL ACCURACY99.3%POLICIES PROCESSED TODAY14,882POLICYHOLDER CSAT91%RESPONSE LATENCY0.8sCLAIMS TOUCHLESS90%MANUAL TASKS REDUCED80%UPTIME SLA99.98%ENDORSEMENTS READ TODAY3,201LOSS RUNS PARSED9,447LIVE SESSIONS2,114DATA POINTS EXTRACTED/DOC500+
PLATFORM CAPABILITIES

Every Workflow.
One System.

From the moment a submission lands to the moment a claim is resolved — Underwrite handles the entire intelligence layer so your team handles only the decisions that require a human.

4.2s
avg triage

FNOL Intake Automation

Accepts photos, PDFs, and scanned forms in any format. Extracts structured fields — date of loss, parties, damage description — cross-references the active policy, assigns a severity score, and routes to the correct queue. No examiner touch required.

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91%
CSAT no human

24/7 Policyholder AI

Answers coverage questions at 2 a.m. with policy-specific limits, deductibles, and filed claim numbers — not generic responses.

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0.2s
SOV parse time

Document Intelligence

MRCs, SOVs, loss runs, endorsements — any format, normalized to insurance JSON schemas in under 0.2 seconds.

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70
docs automated

Underwriting Q&A

Drag in a 600-page guidance document. Ask a coverage question. Get the answer with the exact policy section cited — in seconds, not hours of manual search.

LEARN MORE
9,447
parsed today

Loss Run Processing

Ingests broker submissions from any carrier format. Normalizes, scores, and surfaces risk signals before the underwriter opens their inbox.

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99.98%
uptime SLA

AI Governance Layer

Every model decision is logged, explainable, and auditable. Designed for NAIC model bulletin compliance across all 24 states.

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FIELD REPORTS

Ops teams that stopped waiting
for Monday morning.

"

We cut FNOL processing from 18 minutes per intake to under 5 seconds. Our examiners now handle escalations only — Underwrite handles everything else.

Rachel Okonkwo · VP Claims Operations · Meridian Mutual Insurance
18min→5s

FNOL processing time

85,000 policies / year
"

As an MGA scaling from 12K to 60K policies in 18 months, we couldn't hire fast enough. Underwrite became our ops team's force multiplier. Loss run processing alone saved us 3 FTEs.

Derek Pham · COO · Sable Specialty MGA
3 FTEs

ops roles automated

60,000 policies / year
"

The domain specificity is what sold us. It doesn't just parse documents — it understands endorsements, reads loss run trends, and surfaces the right underwriting questions. No generic LLM does that.

Simone Hartley · Chief Underwriting Officer · Crestline Regional Carriers
500+

data points per doc

130,000 policies / year

TRUSTED BY CARRIERS, MGAS, AND INSURTECHS

MERIDIAN MUTUALSABLE SPECIALTYCRESTLINE RCAXIOM INSURENORTHGATE MGAVECTOR RISK
LEAD QUALIFICATION

See Your Automation Score

Two fields and an email. We calculate exactly how many manual hours Underwrite eliminates from your ops team — and where to start.

UNDERWRITE::ASSESS_AUTOMATION
INPUT REQUIRED
$ underwrite assess --carrier --scope automation

NO SPAM. RESULTS DELIVERED IN <2 MIN. NO SALES CALL REQUIRED.

SOC 2 TYPE II CERTIFIEDNAIC MODEL BULLETIN COMPLIANTREST API + WEBHOOK READYHIPAA ALIGNED